Motor Vehicle Accidents

Commonly Asked Questions

Commonly Asked Questions

Who can make a claim with TAC for compensation related injuries in a road or transport accident?

Who can make a claim with TAC for compensation related injuries in a road or transport accident?

  • Transport Accident in Victoria

You can make a claim if you were involved in an accident caused by the driving of a car, motorbike, bus, train or tram and you were injured as a result of the accident. This includes pedestrians and cyclists.

You can also make a claim if you were dependent on someone who died in an accident caused by the driving of a car, motorbike, bus, train or tram.

  • Transport Accident Interstate

A claim can be made if the accident involved a Victorian registered vehicle and someone was injured.

However it is important to seek legal advice as other laws may apply with different time limits and processes.

  • Mental Injury Only Claims

You may be able to make a TAC claim if you suffered mental injury and:

  • Were involved in a transport accident; or
  • Are a bereaved family member or friend of a person who has died in a transport accident;
  • Saw a transport accident; or
  • Helped at the scene of a transport accident; or
  • Saw the immediate aftermath of a transport accident.

What is the TAC?

The Transport Accident Commission (TAC) is a Victorian Government owned organisation.

When you register a vehicle in Victoria and pay VicRoads, a component of payment goes to the TAC charge which funds the TAC.

TAC are the insurer who cover the cost of injuries compensable under the TAC scheme.

How do I lodge a TAC Claim?

If you have been injured as a result of a transport or road accident, you can make a claim directly with the TAC.

Make sure to have all the information before you begin. You will need:

  • Details of the accident, where did it occur, how did it happen and what injuries you have suffered
  • Details of the vehicles involved, what was their registration number, who was driving, who was a passenger or pedestrian etc.
  • Details of anyone who may have seen what happened
  • Police report number or details of the police officer and police station
  • If you were injured on public transport, you will need some extra information, such as the name of the driver and transport company, the route and who it was reported to
  • Details of your doctors
  • Details of your employment
  • Your bank details

You can then make a claim online using the online lodgement form or call TAC directly on 1300 654 329 between Monday to Friday 9.30am to 5.30pm

There are specific requirements to make a claim, such as time limits, so it is important to seek legal advice from our expert team as early as possible.

Contact us today, and start with a free consultation by “Make a Booking” to receive our preliminary expert advice.  

Key Contact .

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Sha Hotchin

Partner | Accredited Personal Injury Law Specialist VIC